Privacy and Data Policy
This Privacy Policy explains how we collect, use and protect personal information when you use Fox Slots. We respect your privacy and set out below the kinds of information we gather, how we use it, who we may share it with and the choices available to you as a player in Canada.
Types of data we collect
Personal data
When you register an account we collect personal data such as your full name, date of birth, address, e-mail, phone number and government ID where verification is required. We also keep account credentials, communication history and any documents you upload for identity checks.
Technical data
We collect technical information needed to operate the service, including IP address, device type, browser details, operating system, and crash or performance logs. This data helps us keep the platform secure and ensure games and payments work properly on desktop and mobile.
Transactional data
We record payment and transactional details related to deposits, wagers and withdrawals, including transaction amounts, payment method and currency. We may also keep records of game activity and session history to support account management and dispute resolution.
How we use your information
We use personal, technical and transactional data to create and manage your account, process payments, verify identity, prevent fraud, handle support requests and comply with legal obligations. We also use aggregated, anonymized data for service maintenance and improving features, and to send account-related messages and necessary notifications.
Data protection practices
We protect data using standard technical and organisational measures such as encryption of data in transit, access controls, and secure storage. Access to personal information is limited to authorised staff and third-party providers who perform services on our behalf. We regularly review security practices and apply updates to reduce risk.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, support login sessions, analyse site performance and deliver relevant content. You can manage cookie preferences through your browser, but blocking cookies may limit some site functions. Third-party providers may also use cookies to provide analytics and payment services.
User rights
As a user in Canada you have the right to access the personal information we hold about you, request corrections, and ask for deletion where applicable. You can also object to certain processing activities and request restriction of use. Requests will be handled subject to any legal or operational requirements for record keeping.
Access, correction and deletion of data
To review, update or delete your account information, contact our support team. We will verify your identity before making changes. Some information may be retained where required for legal, tax or security reasons or to resolve disputes.
Information sharing and third parties
We share data with trusted third parties as needed to process payments, verify identity, provide customer support, and comply with legal processes. We may also disclose information to prevent fraud or abuse. Third parties are contractually required to handle data securely and only as instructed.
Privacy policy updates
We may update this policy from time to time to reflect changes in our practices. Material changes will be posted on the site. If you have questions or wish to exercise your privacy rights, contact us at [email protected].